Sushi
$27 per person for sushi assortment, house salads and edamame and a drink
Dinner at Mai was a bittersweet experience. The sushi was awesome!! We tried a few different rolls including the New Orleans (shrimp tempura with avocado and tuna), Arizona (spicy tuna and avo), Philly (salmon, cream cheese and something else) and a plain tuna roll. The Arizona was the best, surprisingly so, then NO, then Philly, then tuna. The house salads were awesome (love ginger dressing) and edamame was great. The problem was our service was TERRIBLE!!! and I mean to the point where we debated even leaving a tip (we did). We arrive and order drinks. The water shows up but the other drinks are a little slow to arrive (there are only 4 or 5 occupied tables in the place so not sure what the hold up was). Then we order our sushi (by writing it down ourselves), edamame and our salads. It takes a while but then our edamame and sushi show up at the same time. Hello! Edamame is an app therefore it comes out first. Notice that I did not say our salads came out too. We had to ask about those after about 5 minutes. Of course since we're eating sushi which has tons of sodium, we drink all our water. Our waitress never refills our glasses, another waitress does...once. The food is outstanding but we are getting a little peeved at our waitress. She doesn't clear anything from the table after it's done (i.e. salad bowls, edamame, shells, empty glasses, etc.) so everything just keeps piling on up. Oh, we never are offered silverware either, so we are forced to use chopsticks for everything. A great challenge on a fun night, but it would have been nice to have the option. Then she brings our bill and we split it. Only when the receipts come back, she's charged one card the full amount and the other card half of the amount. When we point this out to her, she just looks at us with an annoyed look and says, "I've already swiped the card. There's nothing I can do." ARE YOU KIDDING ME??? Fortunately another waitress heard this, came over and said she could submit a refund to settle things up. Now I loved the old Mai on South Blvd and could love this new one. However, someone needs to retrain our waitress as she needs some serious help before she drives away any customers. I hate it when people complain about the service at the restaurant and berate waiters, but I had a small glimpse of understanding as to why this happens. What could have been a few mistakes and easily overlooked with an apology turned into a bad service experience because of her bad attitude. I hope you go and try this place out but definitely be warned about the waitstaff and if things look to be starting off on the wrong foot, beware the rest of your night.
